During delivery, we follow social distancing guidelines to keep you and our drivers safe. Trays and delivery equipment are wiped down after each delivery.
HOW YOUR ORDER IS PICKED & PACKED
Our personal shoppers will pick the freshest product with the longest sell by date for your delivery. They will pack your shopping into crates with care, placing heavier items at the bottom.
VALUEclub is a way of saying thank you to customers for shopping with us. To collect points for online orders, add your VALUEclub card details to your account by signing in and clicking the ’VALUEclub’ button.
If you ‘Allow Substitution’ your Personal Shopper will choose a replacement if the product is out of stock. You can leave your Personal Shopper notes if there are certain substitutions you would prefer over others. Your Delivery Driver will inform you of the substitution. You can keep it or get a refund.