To order for delivery please call us on
01 611 2444 or email [email protected]
Available for Click & Collect from our Cornelscourt store
1
SHOP FOR COLLECTION
Start by clicking the ‘Reserve Collection / Delivery Time’ button at the top of the page, select ‘Change’ and then ‘Shop for Collection’.
2
SELECT ‘CORNELSCOURT’
Enter ‘Cornelscourt’ when prompted for location. Select ‘Make My Store’ on the Cornelscourt store option and ‘Start Shopping’.
3
SHOP APPASSIONATA
You can now Click & Collect Appassionata flowers from Dunnes Stores Cornelscourt, Dublin 18.
FAQs
What should I do when I receive a bouquet?
- Prepare a suitable vase/vessel by cleaning it out and filling it halfway with fresh room temperature water.
- Bring the bouquet to a sink and carefully remove the aqua pack and let the water drain away.
- Remove the wrapping around the bouquet - we suggest not to cut the string around the flowers as this will ensure the bouquet keeps its fabulous structure as the florist intended.
- With a suitable scissors or carefully with a floristry knife, cut all the stems 1cm from their ends at a diagonal before placing the bouquet into the vessel.
- Don’t forget to thank the sender!
How should I care for my flowers?
- When you have unwrapped the bouquet as recommended above, we suggest placing the bouquet in a place where the air temperature is kept cool and the flowers are out of direct sunlight. The warmer the environment the sooner your bouquet will begin to deteriorate.
- We recommend replacing the water and giving all the stems of the bouquet a fresh 1cm diagonal cut every two days. You may add a packet of ‘flower food’ to the water in the vessel, however, we don’t believe this is necessary as regular fresh water and snipping the stems should do just fine.
- As necessary, remove any wilted flowers, as some varieties will wilt faster than others. This will prevent bacteria spreading to others in the bunch.
The bouquet received looks different than the image of it online, what should I do?
Please see the question regarding substitutions further down. However, if your order is incorrect or faulty, you will be entitled to a refund or replacement product. Due to the perishable nature of our products and in order to assist us in resolving any complaints quickly, we would appreciate it if you could let us know within one hour of receiving the order. You may not be eligible for a refund if you fail to notify us within this timescale. Where there is a query regarding a refund, we will seek to review each situation and try to find an amicable solution. However, our decision on such matters will be final.
Is VAT Included?
All prices include VAT.
What is your returns policy?
Due to their perishable nature, flowers are non-returnable. However, if your flower order is incorrect or damaged or you are not satisfied with the quality of your bouquet please call our Appassionata Flowers store on 01-6112444 or email [email protected] with the nature of your complaint and photographs documenting the issue. We will endeavour to exchange your goods within 24 hours or offer a full refund.
What is your substitution policy?
All products are subject to availability. We reserve the right to substitute some of the contents with an item of equal or greater value. The substituted items will closely match the original choice. Should we feel that the order cannot be processed due to lack of stock we will contact you as soon as possible to arrange an alternative.
What stores offer Appassionata Click & Collect?
Appassionata is available for Click & Collect from our Cornelscourt store (Cornelscourt Shopping Centre, Bray Rd, Cabinteely, Dublin 18) D18 C7W7
Does Appassionata deliver?
Yes - we deliver! We currently deliver within Dublin and surrounding areas of North Wicklow (Bray, Greystones and Delgany) . To order for delivery please call us on 01 611 2444 or email [email protected] and our team will be delighted to assist you
Do I need a Dunnes Stores Grocery account to avail of Appassionata Click & Collect?
Yes, you will need a Dunnes Stores grocery account to avail of the Appassionata Click & Collect service.
How do I register for a Dunnes Stores Online Grocery Account?
To set up your account click ‘Sign In or Register’ at the top of the screen. Be sure to confirm your email address by clicking on the link sent in your confirmation email. Please note that you cannot use your Dunnes Stores Fashion and Homewares login or Dunnes Stores App login on our grocery website.
I am already registered. How do I switch from Delivery to Click & Collect?
Select the ‘Reserve Delivery Time’ at the top of the page. Then select ‘Change’ and ‘Shop for Collection’. Enter 'Cornelscourt' and select ‘Make My Store’ then select ‘Continue Shopping’.
Can I change my collection slot?
You can change your collection slot up to 11pm the night before your collection. However, your new preferred collection time may not be available.
How do I collect my Order?
When your order is ready you will receive an email with the following details:
- Confirmation of date and collection time
- The store’s name, address and telephone number
- You will also be requested to bring your ID
Can I amend my order after I have checked out?
Sometimes you may need to add last-minute items to your shopping list. You can amend your order up to 11 pm the night before your collection.
Can I order same day Click & Collect from Appassionata?
Same day Click & Collect is currently not available.
Do my Dunnes Stores Shop & Save Vouchers apply to Appassionata products?
Yes, your Shop & Save vouchers apply to Appassionata products.
What are your collection time options?
We have many collection slots to choose from to suit your lifestyle and schedule. Simply register and log into your account where you can see the collection slots available within your area. We offer seven-day Click & Collect between 8am and 9pm.