You can place or amend an order up to 3 hours before your selected delivery slot commences.

Our Dunnes Stores Personal Shoppers will pick the freshest products with the longest sell-by date for your delivery. They will pack your shopping into temperature appropriate tote bags with care, placing heavier items at the bottom. Food and non-food will be in separate crates. Shopping is stored at the correct temperature at all times.

Dunnes Stores have teamed up with buymie to deliver your shopping.
A buymie Delivery Driver will bring your shopping to your door. Chilled and Frozen product will be delivered in buymie temperature controlled cooler bags.
Your buymie Delivery Driver will give you your receipt when your order has been delivered. You can check your receipt against your order to ensure you have received everything. Our buymie Delivery Drivers will happily answer any questions you might have about your delivery.

Currently, this service is available from the following Stores. Dunnes Stores Portmarnock, Newbridge, Briar Hill, Childers Road, Blackpool, Bishopstown, Kieran St. Kilkenny, Citywest, Dundalk Neighbourhood and Blessington.

You can contact Dunnes Stores customer service team via one of the options below:

Email:
[email protected]

Phone:
0818 332 100

Customer Service Opening Hours:
Mon-Fri: 8am-9pm
Sat & Sun: 8am-7pm

For any issues related directly to the buymie Delivery Driver please contact [email protected].

If an item is damaged, hand it back to your buymie Delivery Driver and the store will process a refund onto the card used at checkout. If you only notice the damaged item after your Delivery Driver leaves, you can contact our Customer Service team. Alternatively, you can return it to your local store.

If there’s an item missing from your order and no substitute has been provided, please contact our Customer Service team.

You have three options if an item in your order is out of stock: Preferred Substitute allows you to choose your own substitute, Best Available Substitute means that your Personal Shopper will choose the substitute, and no substitutions means that you will not recieve a substitute item if your product is out of stock.

You will not be charged for unavailable items. You will also receive an email confirming your order has been completed with a list of substitutions. If you don’t want the substituted product, we will be happy to refund it – just let your Delivery Driver know and your order will be updated. For more information please follow this link.